System Conversion FAQ — Page Under Construction!

How Does This Conversion Benefit Me?

Upgrading our electronic data systems keeps us ahead of technology changes and able to provide a more enhanced, streamlined banking experience. You will benefits with:

• Better technology within Online Banking, Mobile Banking and Bill Pay

• Customizable features in Online Banking

• Advanced Security

• More efficiencies

When Will This Take Place and Will I Have Account Access During the Conversion?

• Our current system will not be accessible from ________ at _______ until __________ at _________during which time the system will convert.

• All branches will be closed and access to your accounts through Online Banking, our Mobile App, and ___??Shared Branching Outlets??___ will be unavailable during this time.

• POECU ATMs will be accessible but with lower limits during this time. ???? limits ?????

• Shared Branching ATMs ___?? will / will not ??__ be accessible during this time ????

You may want to consider withdrawing some cash to sustain you through this brief period.

Will my Account Number, Debit, ATM or Credit Cards Change? NO!

• Your account number will remain the same.

• Your Debit, ATM & Credit Cards will remain the same.

• Checks will NOT need to be reordered.

• Automatic transfers that have previously been set up from one POECU account to another will not change.

• You do NOT have to make any changes with your employer if you use Direct Deposit.

What Happens if I am Expecting a Scheduled Deposit or Scheduled Withdrawl during the conversion? (awaiting more details)

• As part of the conversion, there may be a brief and temporary delay affecting your scheduled deposit and/or withdrawl. We are working to minimize any disruption.

How will I access my online banking after the conversion?

• Answer TBA….

All New Mobile App with more features than ever before! (list below under construciton)

Information TBA and list of Features TBA