Hurricane Preparedness
Don’t Wait Until Mother Nature Strikes
Even when our credit union is directly impacted or located in an area impacted by a disaster, we continue to perform back-office operations.
These Services Include
ACH postings (both deposits and withdrawals)
Share Draft (Checking) Clearings
Debit Card Processing
Credit Card Processing
This page contains updated resources in the event of a hurricane this season. We always resume branch operations as soon as possible.
Our website and social media provides the most up-to-date information on our operational status.
We may also communicate with you via text message. If you do not recieve our text messages, please contact us to provide/update your cell number.
Co-Op Shared Branching
When the Metro New Orleans area is in disaster mode, you can utilize the Shared Branching Network to conduct in-person transactions. There are over 30,000 ATMs and 5,600 shared branch locations in the United States.
Simply text the zip code you are in to 91989 to find shared branch locations and shared branch ATMs close to you.
You can click the button below for Co-Op Shared Branching website or download their app.
Download CO-OP ATM SHARED BRANCH LOCATOR App
Online & Mobile Banking
Access POECU Online Banking by clicking the blue button beneath our logo at the top of the screen.
If you are not enrolled, stop and enroll today. If you are enrolled, keep your login and password handy. We also recommend that you select e-Statement enrollment while you’re there.
Download our POECU Mobile App for free and use your Online Banking credentials.
Features:
View your account(s) and any account you are associated with.
Transfer money from one POECU account to another
Make deposits through Remote Deposit Capture**see below.
Enroll in Bill Pay to pay bills & make Person 2 Person payments
Enroll to receive e-Statements and put an end to paper clutter.
Set up a variety of alert notifications for example, a low balance alert.
Change Personal Profile and Contact Information
**Deposits on the mobile app with Remote Deposit Capture (RDC)
Check must be endorsed: “FOR MOBILE DEPOSIT ONLY, POECU, ACCOUNT #, SIGNATURE”.
RDC deposits are limited to $2,000/ck. The payee must be on the account.
Message and Data rates may apply
Audio Response Telephone Number
Dial 1-866-549-5176 anytime to hear your current balance and recent transactions.
Debit Card Issues
To report Fraud or inquire about a decline, contact Shazam: 1 (855) 219-5399
Download Brella from the App Store or Google Play for card managment tools: turn your card on/off and set up alerts for account activity
Credit Card Issues
Call the phone number on the back of your POECU Visa Credit Card 1 (800) 259-0118
Hurricane Preparedness Online Toolkit
We recommend following the hurricane preparation guidelines provided by Ready.gov to help you stay safe before, during, and after a hurricane. Select the Toolkit button for more details.
Sign up for real-time alerts
Prepare for power outages with cash on hand, battery-powered device chargers, easy-open non-perishables, and gas canisters
Plan for evacuation and family communication
Create an emergency kit (see checklist below)
Protect your home
Tips for Surviving during a hurricane & Remaining Safe Afterwards
This Toolkit provides you with a strong, comprehensive guide on what to do before, during, and after a hurricane.
Emergency Kit Checklist
You’ll need plenty of supplies on hand, not just to get through a hurricane itself but also to function in its aftermath. We recommend this checklist from Ready.gov to prepare your Emergency Kit to last you for several days. Click the button to view and/or download a printable list to take with you to the store.
Don’t forget to withdraw cash before the storm and put it aside in your Emergency Kit.
Although it isn’t included in the checklist, we also recommend including a hatchet or axe in the kit for creating an escape access point if you stay through the storm.